Shipping Policy

Effective Date: September 24, 2026

PrimeOudh.com is owned and operated by Yasmin Trading LLC. We currently ship orders within the United States only.

Shipping Method

Because our products include incense and related fragrance products, PrimeOudh.com ships orders using ground transportation only.

Our standard shipping method is Economy Ground Shipping. Expedited air shipping, overnight shipping, and other air-based delivery services are not offered.

The applicable Economy Shipping charge will be displayed at checkout based on the order and the shipping rates currently published on PrimeOudh.com.

Order Processing

Orders are generally prepared for shipment within 1–3 business days after payment is successfully processed.

Orders placed on weekends or U.S. holidays will normally begin processing on the next business day.

During holidays, promotions, or periods of unusually high order volume, processing may take slightly longer.

Delivery Time

Economy Ground shipments generally arrive within approximately 3–7 business days after shipment, depending on the destination and carrier conditions.

Delivery dates provided during checkout or by the carrier are estimates and are not guaranteed.

Shipping Carrier

PrimeOudh.com primarily uses UPS Ground or comparable economy ground services for customer shipments.

We may select another appropriate ground carrier when necessary based on destination, package size, service availability, or delivery conditions.

Shipping Charges

Shipping charges are calculated according to the Economy Shipping rates displayed during checkout.

Any promotional or free-shipping offer, if available, will be clearly shown on PrimeOudh.com or automatically applied during checkout when the applicable requirements are met.

Sales tax, where required, is calculated separately and is not included in the shipping charge.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your address carefully before submitting your order. If you notice an error after ordering, contact us as soon as possible at primeoudh@gmail.com.

Once an order has been transferred to the shipping carrier, we may not be able to change or redirect the shipment.

Tracking

When tracking information is available, customers will receive shipment confirmation and tracking details using the email address or contact information provided with the order.

Please allow some time after receiving the tracking number for the carrier's system to show movement.

Delayed, Lost, or Damaged Shipments

PrimeOudh.com will make reasonable efforts to assist customers if a shipment appears to be delayed, lost, or damaged during transit.

Carrier delays caused by weather, transportation disruptions, incorrect addresses, holidays, or circumstances outside our reasonable control may affect delivery times.

If your order arrives damaged, please contact primeoudh@gmail.com promptly and include your order number and photographs of the damaged package and product when possible.

Returned or Undeliverable Packages

If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, or repeated unsuccessful delivery attempts, additional shipping charges may apply if the customer requests reshipment.

U.S. Shipping Only

PrimeOudh.com currently accepts and fulfills shipments within the United States only.

International shipping is not currently offered.

Contact Us

Questions regarding an order or shipment may be directed to:

PrimeOudh.com
Operated by Yasmin Trading LLC
Email: primeoudh@gmail.com